![]() ****These changes are temporary you can revert these changes back to normal once your Creative Cloud app is up and running****ġ) Uninstall Creative Cloud Desktop Manager :Ĭreative Cloud Help | Uninstall the Creative Cloud desktop appĢ) Delete following folders : ( If you don't see any folder skip that step )Ĭ:\Program Files (x86)\Common Files\Adobe\OOBEĬ:\Program Files (x86)\Common Files\Adobe\Adobe Application ManagerĬ:\Program Files (x86)\Adobe\Creative Cloud FoldersĬ:\Users\\AppData\Local\Adobe\ AAM UPDATER and OOBE both ( App data & Program Data is hidden folder please see, Show Hidden Files and Folders in Windows 7, 8.x, 10, or Vista )Ĭ:\Program DATA \Adobe\ rename the file SL-STORE as SL-STORE_OLDģ- Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application. (Norton 360 - disable the following in it : Browser protection, safe surfing, firewall, download intelligence) Also disable the Firewall of your machine.ĭisable Firewall of the Internet security program installed on computer.Check if the files open in the application or not. If you can download the attachment on your mobile device, go to Download manager on your device and try to open the file from there. ( Eg: AD BLOCK, Mcafee site/web adviser, internet security toolbar etc) Also, check if Adobe Acrobat Reader is set as the default application to open the PDF on your mobile device. Please check if you have any browser security extensions installed, please disable them.See, Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications No indications that anything at all happens except frustration and nothing was found in the forums that is similar. removed firewall, opened it, dbl click, click "Run". Also, you say When I search on them they are found and I can view them - when you search for the, right click the result and choose Open File Location to find out where these files have been downloaded to. Restarted, downloaded it, opened it, dbl click, click "Run". Hi Roger, Check where your Browser is set to download files to on your hard drive - open Settings on your Browser to find this out. Tried downloading again, opened it, dbl click, click "Run". Now remember, I have installed it and LR and PS, the last 2 are installed still Umm OK.ĭownloaded the Creative Cloud installer for PC, Tried, failed, tried again, failed, tried again, success. OK, I was instructed to use the uninstall app. I was instructed to remove and re-install it. I had Creative Cloud installed and it refused to be updated. 8gb ram, TB of open space and Norton 360 installed as well as LR and PS
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